Customer Testimonials

When seeking services such as plumbing, heating, Boiler repairs or replacement, under floor heating or bathroom design and installation, it is essential you choose a trustworthy company. Not only does it become stressful worrying if you will get value for money, but also the worry of ‘will they complete the job properly’.

Below you will see a number of reviews and testimonials from our previous clients, take look and you will see how happy our customers are with the service we provide. Will you be our next happy customer?

To see more visit our Checkatrade reviews page

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Review for New shower pump, heating control unit and cold water tank ball valve fitted.

“The team at Professional Heating Services were professional, courteous and conscientious. I selected them due to the range of work they could carry out – both heating and plumbing. The communication was excellent, both by email and phone. The work was completed to a high standard. Would happily use again and recommend”

Review for Gas Boiler Service

“Joe was brilliant, did exactly what he said he would do. Offered good advice and provided a clear report on our Gas Boiler. He is friendly, professional and gave us reassurance regarding the safety of our faithful boiler. Thanks Joe!”

Review for Leaking water softener pipes.

“A very professional service. Was able to come quickly and was very courteous. Would use again.”

Review for Complete boiler change

“The guys were really professional, clear about what they were doing and cracked on with the job. We were without heating and hot water and they ensured that we had both the same day they started the work. Very good and reliable would definitely recommend!”

Review for New Boiler fitted

“The work carried out was to a very high standard, very professional. Am very pleased and would recommend them. They were very thorough to ensure the work was fully completed to my satisfaction. Very hard working and didn’t stop until the job was completed. Very pleasant team and would definitely recommend their services.”

Review for Disconnect and remove dishwasher and tighten bathroom taps.

“Really happy with the service from Professional Heating Services. The guys were polite and friendly, took their time and went over and above to make sure all works were completed to a high standard. Would highly recommend Simon and his team and will definitely use them again.”

Review for Expansion vessel and EPV replacement

“Very polite and courteous. Made sure dust sheets were shaken outside prior to working. Went the extra mile and diagnosed a fault with my Nest system, spending time with the vendor on the phone to identify the issue. Extremely impressed.”

Review for New combi boiler fitted
Review for Replaced hot water cylinder and associated plumbing

“Arrived on time with all necessary parts and completed the installation in excellent time and left the work place clean and tidy, removing all rubbish. I was shown the completed works and was given an explanation of the improvement in system efficiency that would result from the new cylinder.”

Review for Boiler replacement

Joe and colleague did an excellent job. Worked hard throughout the day, installed a quality boiler and left the place clean and tidy. Joe also made sure I knew how to operate it before he left. Highly recommended

Review for Heating system conversion from open vented to combi

I am very happy about the works, starting the very first visit for the survey and ending with the final flush and installation check. I would recommend them to anybody who wants to do similar works. I would like to show my appreciation for the team leader and for their main “wizard of the pipes”, they worked very clean and accurate

Review for New boiler and 2 radiators, moved existing flue

Appears to be excellent – I thoroughly recommend Joe and his team. They couldn’t be more helpful

Review for Re grout and mastic on existing bathroom

1st class service, turn up on time, neat and tidy, fair price for work

Review for Fitted two new boiler heaters

The plumbers were friendly and polite, arrived early and finished in around an hour. They labelled the day and night heaters they had installed for me so I can get hot water straight away, rather than waiting for the night heater to heat the tank. I would definitely recommend them, excellent service and everything was tidy when they left

Review for New shower fitted

Professional, curious and kept us informed throughout of how the installation was going.

Review for Traditional Boiler removed and new Combi boiler installed in different location

Simon, Joe and Niko handled the majority of the work for me. They were all very friendly and professional. They kept me informed of progress at all stages and took the time to explain to me what they were doing and why. Their desire to do the job to a high standard was clear. They knew that I needed this boiler installed quickly. On one of the days they worked for 12 hours, which was. A good demonstration of their commitment to deliver. I was very impressed with the quality of the installation.

Review for New boiler installed and additional pipe work

Joe and his team did a great job for me, they took there time and made sure all works were completed to the highest standard. Would highly recommend

Review for Repaired several dripping taps

Joe was punctual, polite and professional. Absolutely no complaints and a decent guy into the bargain. Stripped down 6 taps and replaced seals/washers in all of them with a minimum of fuss. Well done Joe and thanks again

Review for Boiler fix

Incredibly helpful and prompt call back resulting in me being able to self fix my boiler when the pipe had frozen. Other company (who we are insured with) wouldn’t even answer the phone, and yet when I randomly tried to call a few local engineers I got a call straight back from these guys and great advice with a commitment to help me tomorrow if it didn’t work. Can’t recommend highly enough.

Review for Heating Troubleshooting

Very impressive. Clean tidy and professional throughout. Talked through everything needed to be done. Would recommend highly.

Review for Boiler replacement parts, full service and repair

Joe was able to identify the various faults/parts contributing to the issues with the boiler. The replacement parts were ordered and replaced quickly, with great workmanship. Additionally, a full certified service was conducted to ensure everything was working correctly.

Review for New boiler fitted

Urgent new boiler fitting carried out at short notice. Professional and reliable, with everything done tidily. Kept us informed throughout.

Review for Toilet flush and associated pipe work repaired

Same day repair. Very punctual. Quick repair. Polite service. Would definitely use again and recommend to others.

Review for Supply and fit Worcester 30i boiler and filters

Excellent and professional job by Simon from Professional Heating services. Would definitely recommend this company. Cost as quoted for boiler replacement and no surprises. 1 day to remove old boiler, modify pipe work and replace with new boiler and filter, call back on 2nd day only to flush system and add inhibitor to protect boiler.

Review for New Boiler and flue

The job was completed quickly and efficiently and I was kept informed over the 2 days. Very impressed with the service provided and would highly recommend.

Review for Plumbing Troubleshooting

Outstanding. Simon and the team kept us informed at all times; were prompt; stopped us wasting money on unnecessary repairs and delivered excellent service at all times.

Review for Radiator Installation

The work was completed to a high standard and the house was left spotlessly clean. I felt very comfortable leaving the tradesmen in my home during the day.

Review for Shower Fitting

Simon and his team have maintained my boiler for a number of years, and carried out competently a number of plumbing jobs around the house. The shower controller installation went to plan and on budget. Simon carried out the work cleanly and quickly, he was at great pains to ensure the shower worked correctly. As usual his team work was at the highest standard. I recommend you use PHS for any of your heating and plumbing requirements.

Review for Fitted supplied shower

Arrived on time. Very polite. Tidied up afterwards. Professional and reliable which is exactly what one needs.

Review for Various Heating & Plumbing

Joe was very helpful in resolving the problems with my heating. He also did a great job in fitting new radiators and bathroom taps. He also installed a new hive thermostat and my heating system now works very well. He was very polite and did excellent work.

Review for Boiler Fix

Professional Heating Services were knowledgeable, honest, polite, punctual, extremely trustworthy and I would highly recommend them. They fixed my issue and went above and beyond to help me.

Review for Boiler service

Work always carried out to a high standard and will always sort anything that needs doing as a result of original job.

Review for Replaced Heating Valve

Great, professional work. Located the problem and they were easy to contact and arrange the work to be carried out.